Frequently Asked Questions
Everything you need to know about upgrading your timepiece.
How do I know which band size fits my watch?
To find the correct size, measure the distance between the lugs of your watch head in millimeters. Most standard watches use 18mm, 20mm, or 22mm bands. You can also check the back of your current strap, as the size is often embossed there.
What materials are your watch bands made from?
We offer a curated selection of premium materials including genuine Italian leather, high-grade FKM rubber, 316L stainless steel, and durable ballistic nylon. Each product page contains specific material details and care instructions.
How long does shipping take?
Orders are typically processed within 24 hours. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location and local customs processing.
Do I need special tools to change my watch band?
Many of our bands feature 'Quick Release' spring bars that require no tools at all. For traditional bands, we include a complimentary spring bar removal tool with every order to ensure a seamless installation process.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not satisfied with your purchase, you can return the band in its original, unworn condition for a full refund or exchange.
Are your bands compatible with Apple Watch?
Yes, we carry a specific line of bands designed for Apple Watch that include pre-installed adapters. Please ensure you select the correct case size (38/40/41mm or 42/44/45/49mm) when adding items to your cart.